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SmartCompose

Discover SmartCompose, the AI-powered writing assistant for citizen-facing public officers. Streamline responses with fast, empathetic, and professional communication, transforming interactions with the public.

Last updated 4 June 2025

Transforming citizen interactions with SmartCompose

SmartCompose logo

smartcompose login page
smartcompose setup

Why use SmartCompose?

Efficient Response Generation

SmartCompose uses advanced LLMs like ChatGPT and integrates reference materials to draft accurate, tailored responses aligned with agency schemes.

Supports Empathy and Accessibility

The AI adapts tone and content based on the context, ensuring citizen communications are clear, concise, and compassionate.

Reduces Repetitive Work

Automates routine tasks like eligibility checks and policy reviews, enabling officers to focus on complex or sensitive cases.

Enhanced Data Security

SmartCompose incorporates logic checks to verify scheme eligibility and detect personal identifiable information for secure, compliant communications.

Flexible and Scalable Applications

Beyond email drafting, SmartCompose is being trialled for use in generating testimonials, appraisals, procurement documents, and marketing content.

How to use SmartCompose?

What's new with SmartCompose?

Interested to find out more about SmartCompose?