Pair
Explore Pair, a government AI chatbot that helps public officers in Singapore conduct research, generate ideas, and compose messages.
Last updated 30 April 2025
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Pair: Transforming ways of working for public officers through AI
Pair is a government AI chatbot assistant for public officers.
Speeds up tasks like writing emails, research, and idea generation.
Over 11,000 users across 100+ agencies within the first two months and 4,500+ weekly active users currently.
Powered by Large Language Models (LLMs) similar to ChatGPT.
Contextualised for Singapore government use cases.
Accessible via Pair website on government-issued devices.
For many working adults in Singapore, ChatGPT has become a great productivity tool that speeds up daily tasks. Wanting to let public officers enjoy the benefits of using an AI chatbot, we set out to create Pair.
Fast and free to use, this government AI chatbot is your virtual personal assistant that helps you with writing emails, conducting research and generating ideas. Powered by the same Large Language Models (LLMs) that ChatGPT is built on, Pair is available for use on all government-issued devices.
Pair has proven to be a hit among public officers. Within just the first two months of its trial launch, it has already garnered over 11,000 users across more than 100 government agencies. Today, it has 4,500-plus weekly active users.
Why use Pair?
Contextualised for public service
Pair's LLMs are trained on datasets that have been contextualised for the Singapore government.
Better data security
The data is stored on government-issued devices and protected by their security measures.
Clearance to use classified data
You can use data classified "Restricted", "Sensitive" and "Normal" on Pair.
How to use Pair?
Visit the Pair website while using your government-issued work device.
Log in with your government credentials to get started.
What's the latest on Pair?
We're always trying to improve our product. Here are some new features on Pair Chat.
Expanded availability
Enable access to Pair via email on secured devices, with or without internet connectivity.
Customise Pair
Customise Pair for bespoke use cases easily via Pair Custom Assistants.
Create Pair Assistants in Pair
Use Custom Assistants in Pair to streamline work for yourself and your team. You can use Custom Assistants for simple tasks such as summarising text or transcripts, or even have your Assistant respond to questions that officers in your agency may have.
Eliminate duplicate work, increase productivity, and save time for more valuable tasks with Pair's Custom Assistants.
Pair Search
This is a prototyped tool to help you find policy-relevant information more easily. Users can select one of three available sources - Hansard Parliamentary Reports, Supreme Court Judgments, or Legislation.
Depending on your search query, you can select the source that best fit your needs. For a quick glance of the policy summary and timeline, users can utilise the "Analyse Results" tools (right-side) to quickly discover the most important information.
Pair Search understands your search intent and supports filtering – all within an intuitive, easy-to-use interface.
Noms by Pair (Beta)
Currently in the pilot testing phase, this AI-powered tool generates the first draft of your meeting minutes in the precise format and style unique to government agencies.
Pilot users have reported saving about 50% of the time spent on writing meeting minutes.
Sign up for the Noms beta feature if you're interested to try it out!
Document uploads
Need to get Pair to understand your unique work context? Now, you can upload your documents directly into Pair and get responses tailored to your specific content.
