ICT and infrastructure

Why a strong ICT infrastructure is crucial for Singapore's digital government

A strong, secure, and reliable ICT infrastructure is the very backbone of Singapore's evolving digital government. It's crucial for the smooth functioning of essential government services, underpinning key initiatives such as government e-services, ambitious Smart Nation projects, and seamless public sector operations.

However, in recent years, Singapore has witnessed a rise in sophisticated cyber threats. In 2024, Singapore was ranked 8th globally as a threat source destination. Kaspersky Security Network (KSN) reported over 21 million cyberattacks originating from compromised servers in Singapore in 2024, the highest in Southeast Asia.

In response, GovTech has been at the forefront of developing and implementing cutting-edge solutions that effectively mitigate these threats and ensure the continued, secure operation of crucial public services and fundamental government functions. Our robust ICT solutions are vital not just in supporting government agencies and transformative Smart Nation initiatives but also in critical public services.

Plus, with cyber threats becoming more advanced, such as with the use of artificial intelligence in phishing campaigns, it's imperative that we enhance our ICT services and infrastructure to protect our public officers and the integrity of government systems.

Partnering with the public sector

In Singapore, there are over 150,000 public officers working across 16 ministries and 50-plus statutory boards. From custodians of confidential data to developers of key digital services, our public officers access and utilise the government's ICT products and services on a daily basis. 

Our ICT infrastructure & services solutions

Explore our products under ICT and infrastructure and learn how they empower a secure and efficient digital government.

Data Loss Prevention (DLP)

A security enhancement on all government-issued laptops that alerts users when there is a potential risk of unauthourised use or disclosure of data.

Secure Internet Surfing (SIS)

A remote browsing technology that allows public officers to access the internet securely while using their work laptops.

Key objectives of our ICT services

Our ICT services are strategically designed with several key objectives in mind:

Enable seamless digital government operations

Our comprehensive ICT solutions are meticulously designed to streamline critical government operations by ensuring secure, highly efficient, and transparent digital systems across all agencies. The overarching goal is to significantly enhance collaboration and communication across diverse government agencies, ultimately improve the quality and accessibility of citizen services, and ensure smoother, more intuitive digital interactions for everyone.

Enhance data security and privacy for public sector initiatives

Our ICT infrastructure prioritises robust protection in an age where data and personal information are extremely valuable assets and can be exploited for malicious purposes. To this end, stringent measures are diligently in place to safeguard highly sensitive government data and citizens' personal information. This unwavering commitment helps maintain the highest security and efficiency standards across all our digital initiatives.

Support national digital transformation with scalable infrastructure

Beyond supporting seamless digital government operations and enhancing data security and privacy, GovTech's robust and scalable ICT infrastructure provides a strong foundation to effectively support Singapore's ambitious national digital transformation agenda.

The ability to seamlessly scale our infrastructure ensures that the government can readily meet evolving and growing demands while consistently maintaining optimal system performance and the highest levels of security across all critical operations.

How can GovTech's ICT services improve public sector operations?

By strategically collaborating with GovTech, government agencies can significantly accelerate their crucial digital initiatives while simultaneously ensuring top-tier security protocols and optimal operational efficiency across all their digital infrastructure. GovTech also provides government agencies with highly customised ICT solutions tailored to meet their unique and specific operational needs. 

GovTech’s deep expertise in critical areas such as security, seamless scalability, and robust infrastructure ensures that agencies consistently receive the highest possible level of service to significantly enhance their ongoing digital transformation journeys.

However, we recognise that some complex ICT projects require highly customised solutions and more hands-on partnerships. In such instances, government agencies can also utilise GovTech’s trusted external ICT vendors to effectively fulfil their specific agency's ICT needs.

Partner with us for future-proof ICT Solutions

We strive to create truly innovative and future-proof ICT solutions designed for all agencies, fostering innovation together.

If you're a government agency looking for similar solutions or an ICT vendor looking for potential future partnerships, join us in delivering innovative solutions that support Singapore's digital government journey. Contact us to explore partnership opportunities and learn more about our ICT offerings.

Want to delve deeper? Read more about our digital government transformation and cybersecurity in Singapore .

Frequently asked questions about our ICT services & infrastructure

What other ICT Solutions does GovTech offer to better enhance public sector initiatives?

Beyond DLP and SIS, GovTech offers a comprehensive suite of ICT solutions, including government cloud and cloud-like solutions, to enable greater agility and security for government agencies’ applications and services.

We also provide secure networks to help public officers work seamlessly and securely in our flexible working environment with enhanced VPN capacity. Furthermore, we offer smart office tools to enable an efficient workforce and a future-ready workplace.

How Does GovTech ensure the security of government data?

GovTech employs a multi-layered security approach, incorporating stringent access controls, advanced encryption technologies, proactive threat monitoring, regular security audits, and comprehensive data governance policies to ensure all government data's confidentiality, integrity, and availability.

How can one collaborate with GovTech for ICT Services?

Government agencies can collaborate with GovTech by engaging our dedicated business development teams to discuss your specific ICT requirements and explore tailored solutions. Meanwhile, ICT vendors can partner with GovTech through our procurement processes and by responding to relevant tenders and partnership opportunities.

What are some of Gov Tech's external ICT vendors?

GovTech collaborates with various external ICT vendors, including established system integrators, specialised cybersecurity firms, innovative cloud service providers, and niche technology providers, to augment our capabilities and deliver comprehensive solutions.